Effective Date: July 2026
1. Introduction
Casley India Pvt. Ltd. (“Casley India”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal data entrusted to us.
As a professional market research and business consulting company, we collect and process personal information solely for legitimate business purposes and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India) and other applicable privacy regulations.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information obtained through our website, surveys, interviews, research projects, business communications, and other services.
2. Information We Collect
Depending on the nature of our services, we may collect:
Personal Information
- Full name
- Company name
- Job title
- Email address
- Telephone number
- Country or city
- Professional background
Research Information
When participating in our research projects, we may collect:
- Survey responses
- Interview responses
- Market opinions
- Business insights
- Consumer behavior
- Purchasing preferences
- Product usage information
- Industry experience
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Cookies
- Website usage statistics
- Log information
3. How We Use Your Information
We process personal information for legitimate business purposes including:
- Conducting market research
- Consumer research
- B2B research
- Business intelligence
- Industry analysis
- Customer satisfaction studies
- Statistical analysis
- Preparing aggregated research reports
- Improving our services
- Responding to inquiries
- Managing client relationships
- Recruiting research participants
- Verifying participant eligibility
- Preventing fraud or duplicate participation
- Complying with legal obligations
- Protecting our legal rights
We process only the information reasonably necessary for the stated purpose.
4. Legal Basis for Processing
Where required by applicable law, we process personal data based on one or more of the following:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of legal rights
5. Confidentiality of Research
Confidentiality is fundamental to our business.
Unless explicitly agreed otherwise:
- Individual survey responses are kept confidential.
- Personally identifiable information is not disclosed to clients unless prior consent has been obtained or disclosure is required by law.
- Research findings are generally reported in aggregated or anonymized form.
- Casley India employees, contractors, and research partners are required to maintain strict confidentiality obligations.
6. Sharing of Information
We do not sell, rent, or trade personal information.
Information may only be shared with:
- Authorized employees
- Trusted research partners
- Data processing vendors
- Professional advisors
- Government authorities when legally required
- Clients only in accordance with the agreed research scope and applicable law
All third parties are expected to maintain appropriate confidentiality and security standards.
7. International Data Transfers
As part of international market research and consulting projects, personal information may be transferred, stored, or processed outside India.
Where such transfers occur, we implement appropriate contractual, organizational, and technical safeguards to protect personal data in accordance with applicable laws.
8. Data Retention
We retain personal information only for as long as necessary to:
- Complete research projects
- Fulfill contractual obligations
- Meet legal or regulatory requirements
- Resolve disputes
- Enforce our agreements
Once no longer required, personal information will be securely deleted, anonymized, or otherwise disposed of using commercially reasonable practices.
9. Information Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
These measures may include:
- Access controls
- Role-based permissions
- Secure cloud infrastructure
- Encryption where appropriate
- Password protection
- Secure data transmission
- Regular security reviews
- Employee confidentiality training
While we strive to use industry-standard security measures, no system can be guaranteed to be completely secure.
10. Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and optimize our services.
Users may configure their browser to refuse cookies; however, some website features may not function properly.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of personal information
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Request information regarding how your personal data is processed
Requests may be submitted using the contact information below.
12. Children’s Privacy
Our services are intended for individuals aged 18 years or older unless specifically stated otherwise for a research project with appropriate legal authorization.
We do not knowingly collect personal information from children without appropriate consent.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of those websites. Users should review the privacy policies of any third-party websites they visit.
14. Changes to This Privacy Policy
Casley India may revise this Privacy Policy from time to time to reflect legal, operational, or business changes.
The updated version will be published on this page with a revised Effective Date.
Continued use of our services after updates constitutes acceptance of the revised Privacy Policy where permitted by applicable law.
15. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Casley India Pvt. Ltd.
Email: hello@casleyindia.com
Website: https://casleyindia.com, JP Website: https://casleyindia.jp
For privacy-related requests, please include sufficient information to enable us to verify your identity before processing your request.